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Privacy & Data Protection

Privacy
Policy

Digital Daptos is a Kolkata-based digital marketing company serving clients across India. This policy explains what data we collect, why we collect it, how we protect it, and the choices you have.

Effective Date: February 1, 2026

This Privacy Policy describes how Digital Daptos (“we”, “us”, “our”) collects, uses, shares, and safeguards information when you visit our website, contact us, or use our services. By using this website, you agree to this policy.

1. Information We Collect

We collect only what we need to respond to enquiries, deliver services, and maintain business records.

Contact & Business Information

When you contact us, request a quote, or become a client:

  • Name
  • Email address
  • Phone/WhatsApp number
  • Company name and website URL
  • City/State (for coordination)

Project & Marketing Information

To deliver services, we may receive:

  • Project briefs, brand guidelines, creatives, and content
  • Campaign goals, budgets, and target locations
  • Analytics/reporting data (where configured)
  • Access permissions for platforms (where you provide them)
  • Lead/customer lists (only if you share them)

Client responsibility for customer data

If you provide customer lists, leads, or any personal data belonging to others, you confirm you have a lawful basis (such as consent or legitimate interest) to share and use that data for marketing.

2. How We Use Information

We use information for service delivery and business operations. We do not sell personal data to third-party advertisers.

  • Enquiry handling: respond to messages, share proposals, and provide consultation.
  • Service delivery: execute agreed SEO, PPC, social media marketing, creative/content, and reporting.
  • Project coordination: communication, approvals, support, and status updates.
  • Website improvement: understand performance and improve user experience.
  • Compliance: invoicing, taxes, and record-keeping.

3. Sharing & Third Parties

We share information only when necessary for delivery or legal compliance.

  • Service providers: hosting, email, analytics, CRM, and other tools needed to operate our business.
  • Advertising/analytics platforms: tools used for campaigns and measurement (e.g., analytics, conversion tracking) based on your scope.
  • Contractors: limited access where required for your project under confidentiality obligations.
  • Legal: disclosures required by law or to protect rights, security, and safety.

Third-party tools operate under their own policies. If you require a strict “no-tracking / no-remarketing” setup, tell us before work begins.

4. Cookies & Tracking

We use cookies and similar technologies to keep our website functional and measure performance. These may include:

  • Essential cookies: basic site functions and form stability.
  • Analytics cookies: understand traffic and improve pages.
  • Marketing pixels: conversion measurement and remarketing (only where configured).

You can disable cookies in your browser settings, but some features may not work properly.

5. Security

We apply reasonable technical and organizational measures to protect data. However, no online system can guarantee absolute security.

  • Access control: limited to authorized team members based on project need.
  • Secure handling: we encourage role-based access and secure sharing of sensitive details.
  • Operational safeguards: confidentiality commitments and practical security practices.

6. Data Retention

We keep data only as long as necessary for service delivery, business operations, compliance, and dispute resolution. When no longer needed, we delete or anonymize data where practical.

7. Your Rights

Depending on your location and relationship with us, you may have rights regarding your data, such as:

  • Access: request a summary of the data we hold about you.
  • Correction: request correction of inaccurate information.
  • Deletion: request deletion where legally and operationally feasible.
  • Opt-out: unsubscribe from non-essential communications.

8. Children’s Privacy

Our services are not directed to children. We do not knowingly collect personal information from individuals under 18. If you believe a child has provided us data, contact us and we will take steps to delete it where appropriate.

9. Policy Updates

We may update this policy from time to time. When we update it, we will revise the “Effective Date” at the top of this page.

Questions About Data Use?

If you want a no-tracking setup or need clarity about data handling for your campaigns, contact us before onboarding.

Contact Digital Daptos